The client is in the business of renting washing machines of different brands to hotels, hostels, serviced apartments for self-service on a pay per wash concept. The client purchases washing machines from different vendors for this business purpose. The customer base for the client expands across countries.
- The client has invested a lot on their coin/ card operated washing machines.
- The usage of two methods of payment i.e coin operated control box & card swiping machine has caused gridlocks in their business.
- Most of the time there is an insufficiency of coins to use the coin-operated box.
- Continuous use of the card machine wears out with time. Occasionally card machines wouldn’t operate. Labour intensive process- Collection executives need to go to all nooks & corner to collect payment.
- Travel allowance has soared up due to repeated visits for maintenance of pay stations and collection of payment. Hence it’s taking a toll on their profits. Time management for collection is strenuous.
- Realization of revenue takes longer than anticipated.
SUMMARY SOLUTION: Since its the digital age, ASPL fabricated a cost-optimized digital payment solution. Using smart phone applications, activation of washing machines would be initiated once the customers make their payment via paytm, citrus wallet, free charge etc.
- BLE based control board– fits into the coin box/smart card-based payment mechanism interface which was standard across all models of commercial washing.
- Cloud connectivity – It monitors the operational status of connected machines.
- Hassle-free payment, user-friendly Reduction in the travel budget
- Real-time data available on the usage of the appliances
- Lesser staff required for maintenance
- Issues are known beforehand
- cost of the module has been reduced by a fifth of the initial module cost
ASPL with their technical expertise has triumphed over the hindrance faced by their consumer. By conducting a study of the bottlenecks, ASPL was able to provide a smooth & streamlined process for their day to day affairs. Due to the ease of use, the demand has ascended sharply & now we have 500+ units being utilized in the market.